Qulsar User Support

If you're having problems logging in or downloading files it could be related to how your web reader handles cookies. We're using cookies as a way to temorary store your login status.

To check if your problems are cookie related, please perfrom this cookie test.

If the above test fails we suggest the following:

Internet Explorer

Open the settings menu. Then, select Safety and Delete Browsing History

• Select Temporary Internet Files
• Check Temporary Internet files and Cookies (leave all other unchecked)
• Press delete

Firefox

Clear Cache

• Tools
• Options
• Advanced
• Network
• Offline Storage (Cache): "Clear Now"

Remove Cookies from qulsar.com

• Tools
• Options
• Privacy
• Cookies: "Show Cookies"
• Search "qulsar.com" and delete all

Google Chrome

• Click on tools button (top right of your browser)
• Click on options
• Click on Personal Stuff tab
• Under Browsing data click on Clear browsing data
• Check "Empty the cache" and Delete Cookies