Customer Support Engineer

Placement in Kista, Sweden or San José, USA

About us

Qulsar develops and markets leading products for timing in the network. Since its inception almost seven years ago, we have won high-profile designs with large customers in rapidly growing markets. Our international team is developing clocks in forms of platform products based on a combination of both hardware and software. The requirements for manufacturing quality and reliability are high in today's and future generations of telecommunications networks and smart grids. Our products have to work in congested networks and deliver robust clock information in these distributed networks. The products are manufactured in Sweden, the USA and Asia. Headquartered in San Jose, United States.

We are rapidly expanding and hiring more development talents in Sweden and United States to keep up with the market demands driving new development projects into products. Parallel to this, we are expanding our team with a dedicated job position for the support of our customers’ integration activities. We are looking for individuals interested in working in a multinational environment on all continents.

Introduction to the role  - Engineer for Customer Support – HW, SW and application support

We are now recruiting an engineer that will help existing and potential customers to successfully use our products, both embedded as well as our system solutions. This includes understanding of the customer’s application and requirements as well as helping them understand time and frequency synchronization in general and our products’ abilities in particular. In addition, for our embedded products, you will support them in HW and SW integration and helping them to configure and control our products in the customer application.

In this position, you will also set up various test scenarios in our own lab, performing measurements to support customers as well as the internal engineering and marketing organization.

You will work with the engineering team who will be your back-up for detailed technical customer questions. You will also work with the marketing and sales teams on documentation and training.

Requirements

Other Qualifications / Experience

We are a diverse team, and we actively encourage motivated, problem solvers of all backgrounds (especially those from under-represented minorities) to apply.

For more information about this position, please contact:
jobs@qulsar.com

Copyright © 2017 Qulsar Inc. All rights reserved. Privacy Policy